Orders are processed within 1–2 business days (Monday–Friday, excluding US public holidays).
Shipping rates and options are shown at checkout and depend on your location and selected speed. Promotional free-shipping offers, when active, apply automatically.
A tracking number is sent to your email as soon as your order ships. If tracking has not updated for 5 business days, contact support@pixnesttoys.com and we will follow up with the carrier.
If your package is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date. We will replace the shipment or issue a refund.
We currently ship within the United States. International availability will be announced on this page.